Doing IT Better Victorian Council of Social Service Monash University

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How do I…

We’ve answered a number of common questions that Community Service Organisations have about technology; how to use it effectively and how to manage its use in an organisation. The answers are fairly short, and link off into longer articles if you want to know more. If there’s a question you have that isn’t answered here, please let us know!

Communicate and collaborate with others

Questions and answers on email, instant messaging, VOIP, telecoms, Internet access and more… more information

Keep my computer and its information secure

We answer your questions about backups, virus protection, email scams and more… more information

Maintain or upgrade my computer, printer, etc

We look at hardware: your computer, and peripherals like printers, cameras, scanners and more… more information

Get my work done more quickly

Questions and answers about productivity software like word processors, spreadsheets, ways to manage your contacts across an entire organisation, and more… more information

Administer the IT function in my organisation

The technology in your organisation needs some form of management and governance around it. This section answers some common questions about that. more information

Doing IT Better is a social justice initiative of the Centre for Community Networking Research (Faculty of Information Technology, Monash University) and the Victorian Council of Social Service, generously funded by a foundation.