Doing IT Better Victorian Council of Social Service Monash University

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Guides, articles & tutorials

We’re assembling a storehouse of useful resources – articles, video, audio – about technology, with a distinct Community Service feel to them. We’ve created some ourselves, others we’ve found on the net, and still others have been contributed by our community. Please tell us if there’s a topic you’d like to see us cover or if you have something you’d like to contribute.

Guides, articles & tutorials
Communication and collaboration
Title Media Type Size Author Date
Sending large files Text Overview 3 pages VCOSS 7 July 2010
Domain name theft Text How-to 2 pages CBAA March 2010
Domain Names Text Overview 2 pages CBAA 2009
Using Drupal CMS with the Lullabot team Video Introduction 90 minutes Lullabot / O'Reilly December 28, 2008
Why Google Apps for Education? Video Introduction 10 minutes Google 29 April 2008
Google Docs in Plain English Video Introduction 3 minutes Google / Commoncraft 10 September 2007
Using Forms in Google Docs Video How-to 2 minutes Google 10 June 2009
What is Dropbox? Video Product overview 2 minutes Dropbox / Commoncraft 29 September 2009
The Real-Life Social Network Presentation Genre overview 216 minutes Google July 2010
Google Gmail vs. hosted Microsoft Exchange Article Debate 2 pages Network World March 2010
How to Troubleshoot Email Bounce Backs Article How-to 2 pages Nathan Coffield August 2007
What is Skype? Article Product overview 2 pages n/a
Electronic mailing list Article Genre overview 3 pages Wikipedia Ongoing
Hosted Web Collaboration Environments Article List of solutions Lots David R. Woolley Ongoing
Fast Guide to Collaborative Software Article Genre overview Several Whatis February 2010 free programs to open any file extension Website Solution Lots Continuous
Title Media Type Size Author Date
How does an Internet virus work Text Overview 3 pages Clara Mikeri August 2006
AntiVirus Software Review Chart Comparison 1 page Top 10 Reviews 2010
Network attached storage (NAS) Article Technical overview 4 pages Wikipedia Current
Backup software reviews Articles Reviews Several pages PC Magazine Current
Online Backup Review Article Overview / Review 7 pages Consumersearch October 2009
Dropbox Intro Video Video Solution overview 2:16 Commoncraft November 2009
Introduction to wireless security Article How-to 2 pages Unknown
Title Media Type Size Author Date
Speed up slow computer Article series Overviews and how-tos Dozens Squidoo Up-to-date
Laser Printers vs Inkjet printers Article Comparison 1 page Suite 101 18 January, 2010
Inkjet vs Laser: An end to stereotypes Article Review 9 pages Tom's Hardware 2 February 2007
Desktop or Laptop? Article Overview 2 pages Intel Unknown
Understanding your operating system options Article Overview 2 pages Intel Unknown
Run Microsoft Windows on a Mac Article How-to 2 pages Intel Unknown
PC vs Mac Article Comparison and Review 7 pages Intel Unknown
What's RAM, HD and CPU? Video Introduction xxx minutes VCOSS July 2010
Title Media Type Size Author Date
Free alternatives to Microsoft Office Article Overview 4 pages Notebook Review 1 May 2010
Google Apps Webinar Presentation Demo 30 minutes Google June 14 2009
Community non-profit talks about the switch to Google Apps Video Introduction 2:40 Google July 2007
NTEN: Nonprofit Technology Network talks about Google Apps Video Introduction 2:43 Google July 2007
Open Source CRM: CiviCRM, MPower & SugarCRM Video Discussion and overview 90 minutes Causecast / NTEN May 2009
A non-technical introduction to CiviCRM Presentation (PDF) Introduction 16 slides CiviCRM October 2009
Title Media Type Size Author Date
ICT strategic planning resources Resource library Various 4 pages Curated by EDNA Various
Belarc Advisor - Free Personal PC Audit Software application Solution n/a Belarc n/a
ICT Governance in the Voluntary Sector Article Overview 2 pages Simon N Davey, (through NCVO) n/a
To-Do List Article Action plan 10 items Simon Davey, (through NCVO) n/a
Developing an ICT strategy: Part 1, Part 2, Part 3, Part 4 Articles Resources 11 steps Simon Davey, (through NCVO) August 2008
Why is ICT important? Article Overview 1 page NCVO August 2008

Doing IT Better is a social justice initiative of the Centre for Community Networking Research (Faculty of Information Technology, Monash University) and the Victorian Council of Social Service, generously funded by a foundation.