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Guides, articles & tutorials

We’re assembling a storehouse of useful resources – articles, video, audio – about technology, with a distinct Community Service feel to them. We’ve created some ourselves, others we’ve found on the net, and still others have been contributed by our community. Please tell us if there’s a topic you’d like to see us cover or if you have something you’d like to contribute.

Guides, articles & tutorials
Communication and collaboration
Title Media Type Size Author Date
Sending large files Text Overview 3 pages VCOSS 7 July 2010
Domain name theft Text How-to 2 pages CBAA March 2010
Domain Names Text Overview 2 pages CBAA 2009
Using Drupal CMS with the Lullabot team Video Introduction 90 minutes Lullabot / O'Reilly December 28, 2008
Why Google Apps for Education? Video Introduction 10 minutes Google 29 April 2008
Google Docs in Plain English Video Introduction 3 minutes Google / Commoncraft 10 September 2007
Using Forms in Google Docs Video How-to 2 minutes Google 10 June 2009
What is Dropbox? Video Product overview 2 minutes Dropbox / Commoncraft 29 September 2009
The Real-Life Social Network Presentation Genre overview 216 minutes Google July 2010
Google Gmail vs. hosted Microsoft Exchange Article Debate 2 pages Network World March 2010
How to Troubleshoot Email Bounce Backs Article How-to 2 pages Nathan Coffield August 2007
What is Skype? Article Product overview 2 pages About.com n/a
Electronic mailing list Article Genre overview 3 pages Wikipedia Ongoing
Hosted Web Collaboration Environments Article List of solutions Lots David R. Woolley Ongoing
Fast Guide to Collaborative Software Article Genre overview Several Whatis February 2010
OpenWith.org: free programs to open any file extension Website Solution Lots OpenWith.org Continuous
Security
Title Media Type Size Author Date
How does an Internet virus work Text Overview 3 pages Clara Mikeri August 2006
AntiVirus Software Review Chart Comparison 1 page Top 10 Reviews 2010
Network attached storage (NAS) Article Technical overview 4 pages Wikipedia Current
Backup software reviews Articles Reviews Several pages PC Magazine Current
Online Backup Review Article Overview / Review 7 pages Consumersearch October 2009
Dropbox Intro Video Video Solution overview 2:16 Commoncraft November 2009
Introduction to wireless security Article How-to 2 pages About.com Unknown
Hardware
Title Media Type Size Author Date
Speed up slow computer Article series Overviews and how-tos Dozens Squidoo Up-to-date
Laser Printers vs Inkjet printers Article Comparison 1 page Suite 101 18 January, 2010
Inkjet vs Laser: An end to stereotypes Article Review 9 pages Tom's Hardware 2 February 2007
Desktop or Laptop? Article Overview 2 pages Intel Unknown
Understanding your operating system options Article Overview 2 pages Intel Unknown
Run Microsoft Windows on a Mac Article How-to 2 pages Intel Unknown
PC vs Mac Article Comparison and Review 7 pages Intel Unknown
What's RAM, HD and CPU? Video Introduction xxx minutes VCOSS July 2010
Productivity
Title Media Type Size Author Date
Free alternatives to Microsoft Office Article Overview 4 pages Notebook Review 1 May 2010
Google Apps Webinar Presentation Demo 30 minutes Google June 14 2009
Community non-profit talks about the switch to Google Apps Video Introduction 2:40 Google July 2007
NTEN: Nonprofit Technology Network talks about Google Apps Video Introduction 2:43 Google July 2007
Open Source CRM: CiviCRM, MPower & SugarCRM Video Discussion and overview 90 minutes Causecast / NTEN May 2009
A non-technical introduction to CiviCRM Presentation (PDF) Introduction 16 slides CiviCRM October 2009
Governance
Title Media Type Size Author Date
ICT strategic planning resources Resource library Various 4 pages Curated by EDNA Various
Belarc Advisor - Free Personal PC Audit Software application Solution n/a Belarc n/a
ICT Governance in the Voluntary Sector Article Overview 2 pages Simon N Davey, preponderate.net (through NCVO) n/a
To-Do List Article Action plan 10 items Simon Davey, preponderate.net (through NCVO) n/a
Developing an ICT strategy: Part 1, Part 2, Part 3, Part 4 Articles Resources 11 steps Simon Davey, preponderate.net (through NCVO) August 2008
Why is ICT important? Article Overview 1 page NCVO August 2008

Doing IT Better is a social justice initiative of the Centre for Community Networking Research (Faculty of Information Technology, Monash University) and the Victorian Council of Social Service, generously funded by a foundation.